Privacy Policy
Effective date: [November 10, 2025]

1. Who we are and scope
   This Privacy Policy explains how [Legal Entity Name] (“Hustlemate,” “we,” “us”) collects, uses, shares, and safeguards personal information when you use our websites, apps, and services.

2. Personal information we collect

• You provide: account details (name, email, password), profile info (profession, time zone, language, preferences), billing info (through our payment processors), communications, survey responses, and support requests.

• Automatically collected: device and browser data, IP, approximate location, usage logs, referral URLs, crash reports, and cookie/SDK IDs.

• From others: invited partners, enterprise customers, integration providers (e.g., calendar, video, SSO), and public sources.

We do not knowingly collect data from children under 13 and do not offer the Service to them. If we become aware we collected such data, we will delete it and take steps consistent with COPPA. (ftc.gov)

1. Why we process data and legal bases (GDPR/UK GDPR)

• Provide the Service and support; personalize matching and scheduling (Contract).

• Payments, fraud prevention, security, debugging, and service integrity (Legitimate Interests/Legal Obligation).

• Communications about your account and features (Legitimate Interests/Contract).

• Marketing with your consent where required; you can withdraw consent anytime (Consent).

• Compliance with law, requests, and dispute resolution (Legal Obligation).

EU/UK users have rights of access, correction, erasure, portability, objection, restriction, and to avoid decisions based solely on automated processing with legal or similarly significant effects. We respond within one month absent extensions allowed by law. (commission.europa.eu)

1. Cookies and tracking
   We use cookies and similar technologies for essential functions, analytics, preferences, and marketing where permitted. Where required, we collect opt‑in consent and provide controls to withdraw consent easily. See our Cookie Policy. (ico.org.uk)

2. Sharing your information
   We share with:

• Service providers (hosting, infrastructure, video/voice, messaging/email, analytics, payments, customer support, anti‑fraud).

• Integration partners you connect (e.g., calendar, SSO).

• Community moderators and contractors under confidentiality.

• Legal, safety, and compliance recipients when required by law or to protect rights.

• In a merger, acquisition, or asset transfer, subject to this Policy.

We do not “sell” personal information as commonly understood. For California, “sale” and “sharing” include some advertising and analytics uses; we provide a “Do Not Sell or Share My Personal Information” mechanism where required. (oag.ca.gov)

1. International data transfers
   We may transfer data to countries outside your own. For EEA/UK/Swiss residents, we rely on appropriate safeguards such as Standard Contractual Clauses (EU 2021/914) and, for the UK, the UK Addendum/IDTA, with supplementary measures where appropriate.

2. Security
   We employ administrative, technical, and physical safeguards proportional to risk, including encryption in transit, access controls, logging, and vendor due diligence. No method is 100% secure.

3. Retention
   We retain personal information only as long as necessary for the purposes above, to comply with law, and to resolve disputes. We apply documented retention schedules and delete or anonymize data thereafter.

4. Your choices

• Emails: Unsubscribe links in each message; important transactional emails will still be sent.

• SMS: Reply STOP to opt out of texts; HELP for help. (fcc.gov)

• Cookies: Use our Cookie Settings and your browser/device settings. (ico.org.uk)

1. U.S. state privacy disclosures (CA/CO/CT/VA/UT and others)
   Residents of certain U.S. states have rights to know/access, correct, delete, and obtain a portable copy of certain personal information and to opt out of “sale”/“sharing” and targeted advertising. We honor these rights through our request portal or by email at [privacy@domain]. California residents may also limit use/disclosure of sensitive personal information. Non‑discrimination: we won’t discriminate for exercising your rights. (oag.ca.gov)

2. Children’s privacy
   We do not knowingly collect personal information from children under 13; if we learn we have, we’ll delete it and notify parents as required. (ftc.gov)

3. Automated decision‑making
   We use rules and signals to recommend pairings and session times. These do not produce legal or similarly significant effects. You can request human review of a decision that you believe meaningfully affects you.

4. Changes
   We’ll post updates with a new effective date and notify you of material changes via email or in‑app.

5. Contact
   For privacy questions or to exercise rights: [[email protected]] or [postal address].